Politique de confidentialité

Merci de l'intérêt que vous portez à notre site Web. La protection de votre vie privée est très importante pour nous. Cette déclaration de protection des données clarifie le type, la portée et la finalité du traitement des données personnelles au sein de notre boutique en ligne et des sites Web, fonctions et contenus qui y sont liés, ainsi que les présences en ligne externes, par ex. notre profil de médias sociaux.

1. Responsabilités

Organisme responsable de la collecte, du traitement et de l'utilisation de vos données personnelles i.S. le Règlement Général sur la Protection des Données (RGPD) est:

Dorothy Roffat Cosmetics GmbH
Neumarkt 2
01067 Dresden / Germany

Adresse e-mail: shop@dorothyroffat.com
Directeur général / propriétaire: Dorothee Roffat-Gnauck
Mentions légales: https://www.dorothyroffat.com/fr/mentions-legales

Si vous souhaitez vous opposer à des mesures individuelles de collecte, de traitement et d'utilisation de vos données personnelles, veuillez envoyer votre objection à mail@dorothyroffat.com. Par envoi postale, utilisez l'adresse postale indiquée ci-dessous. À tout moment, vous avez la possibilité de demander gratuitement des informations sur vos données stockées en utilisant les coordonnées fournies.

2. Storage of access data in server log files

You can visit our website without being required to provide personal information. In these cases we will merely record access data in so-called server log files, including information on the name of the requested file, the date and time of access, the transmitted data volume and the provider submitting the enquiry. The data is used solely for ensuring fault-free operation of the website and helping us improve our online offerings. It does not disclose any information in respect to who you are.

3. Data collection and use for contract fulfilment and when opening a customer account

We record personal data that you provide voluntarily, for instance when you place an order, make contact with us (e.g. using the contact form or by email) or when you open a customer account. The respective input forms state which data is recorded. We use the information communicated by you in such cases for performing the individual contract in question and to deal with your enquiries. Following complete performance of the specific contract or deletion of your user account, your data is blocked for any further use, and will be deleted upon expiry of the retention periods prescribed under tax and commercial law unless you have expressly consented to the further use of your data or if we have reserved the right to use the data extending beyond such use, where this is permitted by law and we have informed you below. You can delete your customer account at any time, either by sending a message using one of the contact methods given below or by using the feature designed for this purpose in your customer account.

4. Data disclosure for contract fulfilment

To fulfil the contract, we will share your data with the shipping company commissioned with the delivery to the extent required for the supply of the goods ordered. Depending on the payment service you select during the ordering process, we pass on the data collected for the settlement of payments to the to the credit institution commissioned to process payments and any payment service commissioned by us or to the selected payment service. Some of the selected payment service providers collect this data when you open an account with them. In this case, you have to sign in during the ordering process with your new login for the payment service provider. The data privacy statements of each payment service provider shall apply.

5. Data use in signing up for e-mail newsletters

If you sign up to our newsletter, we will use the data required for this purpose, or which you have separately communicated to us in order to send you our regular email newsletter for which you have subscribed. You are entitled to unsubscribe to the newsletter at any time simply by sending a message to the contact options shown below or by clicking on the unsubscribe link in the newsletter.

6. Data use for email marketing and your right to opt out

In addition, we reserve the right to store your surname and first name, your postal address and, if we have received such additional details in the course of our contractual relationship with you, your title, academic degree, your date of birth and your professional title, sector or business designation in summary lists and to use these for our own advertising purposes, e.g. to forward offers of goods and services that may be of interest to you, as well as information on our products by post. You are entitled at any time to object to this use of your email address by notification to the contact options given below or by clicking on a dedicated link in the marketing email.

7. Use of cookies

We use the so-called cookies on some of our pages in order to make your visit to our website as attractive as possible and to enable the use of certain functions. Cookies are small text files that are stored on your device. Some of the cookies we use are deleted at the end of your browser session (session cookies). Other cookies remain on your terminal device and allow us to recognise your browser the next time you visit us (permanent cookies). You can adjust the settings of your browser in such a way that you will be informed when cookies are placed on your device; in these cases you can decide individually to accept or reject cookies for certain cases, or to reject them entirely. Rejecting cookies may restrict the features available on our website.

8. Use of Google (Universal) Analytics for web analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (www.google.de). Google (Universal) Analytics uses methods that allow analysis of your use of the website, such as the so-called "cookies" (i.e. text files that are stored on your computer). The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the United States. In case of activation of IP anonymization on this website, Google will, however, truncate your IP address beforehand within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser in connection with Google Analytics will not be associated with any other data held by Google.

You may prevent the storage of data created by the cookie relating to your use of the website (including your IP address) to Google and processing of such data by Google by downloading and installing the browser plug-in accessible under the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in, you can click on this link, in order to prevent data collection by Google Analytics on this website in the future. Tapping on the link will place an opt-out cookie on your device. You need to click on the link once again to prevent data recording by Google in the event that you delete your cookies.

9. Use of social plug-ins from Facebook, Instagram through Shariff solution

We also use social plug-ins from social networks on this website. In order to increase the protection of your data when visiting our website, the plug-ins are linked to our website by means of the so-called "Shariff-Lösung'' [shariff solution] from c‘t). This link ensures that when you access any page of our website containing such plug-ins this will not yet create any link to the servers of those providers. Your browser will only establish a direct connection to the provider servers if you click on a Share/Like button after providing your login data as needed. To learn more about the purpose and extent of data collection by these providers, as well as your relevant rights and how to set options to protect your privacy, please refer to the providers’ data protection information.


Youtube video plug-ins This website contains data of third parties. This data is provided by Google Inc. ("Provider").
Youtube is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). In respect of YouTube videos which are linked to our website, we have enabled the extended data protection settings. What this means is that no information from website users is collected and stored by YouTube, except where you view the video.

The purpose and the extent of data collection and further processing and use of data by the provider in question, and your rights in respect of this, as well as options for settings to protect your privacy, please refer to the data privacy statements by Google http://www.google.com/intl/de/+/policy/+1button.html.

10. Rating Reminder by Trusted Shops

Insofar as you have provided us with your explicit consent upon placing your order by enabling a relevant checkbox or by clicking on a dedicated button (“Rate later”), we will transmit your email address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de) for the purpose of reminding you to submit a rating of your order, who will then send you an email with a reminder of your option to submit a rating. You are entitled to revoke this consent at any time by notification to the contact options given below or by sending a message directly to Trusted Shops.

11. Right to Information and Contact Options

The customer is entitled to receive without charge notification of all information stored in respect to their person. The customer is invited to contact the data protection officer for all questions and requests to delete, correct or block personal data and in respect to the collection, processing and use of this data using the contact details provided in our legal notice.